Aide

Découvrez les avis de nos clients

Tous les avis sur ce site proviennent d'utilisateurs qui ont réservé un bateau avec Scansail. Il y a actuellement plus de 15 970 d'avis de clients sur notre site. Grâce à notre transparence totale, nous garantissons la qualité et l'authenticité de ces évaluations.
Cyril

Super bateau et contact avec le propriétaire. Excellente navigation aux Saintes au départ de Pointe-à-Pitre pendant 3 jours.

Peter

Number one in Buzios!!! Flexible, reactive and best communication! Highly recommend!

Matheus

It was a pleasure to have peter and his guest onboard. Please come again!

Nicolas

Olivier est un skipper accueillant, chaleureux, attentif et d’une compagnie agréable. Nous avons passé 5 jours en mer dans des mouillages de rêve et avec des escales qui ont permis de visiter les îles des Saintes et de Marie-Galante avec une grande simplicité. L’annexe, le paddle, le kayak, il y en a pour tous les goûts ! Je recommande sans hésiter. Nicolas

Vincent

Location très agréable avec Mam et sa famille. Une belle rencontre pour un moment passé le long des côtes suisse.

Igor

great experience overall

Samuel

Thank you for your booking with us.

david

Belle sortie de quelques jours sur ce voilier confortable

Remy

Bonjour très bon accueil et explication du propriétaire qui a pris le temps de tous nous expliquer. Que ce soit pour la compréhension de l utilisation du bateau ou pour les différents spots à visiter. De plus, il s'occupe de tout à notre retour notamment le plein de carburant. C'est vraiment très appréciable. Merci beaucoup.

Jorge

Fue un placer recibir a estos excelentes huéspedes. Muy responsables y respetuosos, cuidaron el barco como si fuera suyo. La comunicación fue fluida y fueron muy amables en todo momento. ¡Altamente recomendados! ¡Vuelvan pronto!

Mario

Gracias por usar nuestro batco

Ratcliffe

Da: Mike Ratcliffe <mike@vilafonte.com> Inviato: venerdì 28 giugno 2024 11:46 A: Marina Yacht Charter <booking@marinayachtcharter.com> Cc: Franco Arturo Oggetto: Re: Departure Dufour Catamaran 48 "Vittoria" URGENT Dear Estelle, Before we conclude this trip, I’d like to provide some feedback of what for many reasons has been the worst experience we have had as a group in chartering a yacht (and we have done this for many years in many countries.) 1) The departure and arrival port was wrong, which meant an additional transport needs (paid by operator), additional hotel charges and further distance travelled at beginning and end of trip (about 1-2 hours.) the poor communication also caused confusion and irritation. 2) Due to wind, we could not begin our journey until day 2. However, as we got ready to leave there was a problem with the boat’s sink which added a few hours of lost time. We only left at 2pm on Sunday. 3) Our dingy boat had a faulty engine, which left us stranded several times and made it unusable in the last 3 days of our trip. 4) The boat wasn’t fully equipped or functional. It was missing a foredeck lounge bed and pillows, had broken mosquito nets, the BBQ grill did not work, and had no appropriate cutlery or glasses (no wine glasses.) 5) Skipper broke the rudder finn of one of the two SUPs that we rented on day 2, making it useless. 6) Skipper used the main cabin sofa as a bed every evening, instead of the allotted cabin (with his partner.) 7) Finally, we believe the skipper and his partner had little experience, did not put together an appropriate itinerary, and had loud (and loud screaming) fights constantly, which created a hostile environment. Additionally, the hostess was prone to being sea-sick which raised some additional concerns. 8) Getting the WiFi router onto the boat caused delays and much negotiation with Lorenzo eventually going to his home to get his ‘personal’ router onto the boat. He can across as being quite irritated by this request. Within days the available data on the WiFi router expired and we were without internet for 4-5 days. Despite constant discussion, our crew said that ‘the WiFi had nothing to do with them’. A call to Lorenzo by me was equally useless as he refused responsibility and basically insisted that it was not our problem and that we had ‘used up’ all the data. He appeared irritated and refused to resolve the situation, or even try. We would have gladly paid extra if necessary. 9) Our signed contract clearly states that the charter ends at 9am on Saturday 29 June. We were informed that we had to be back in Olbia by 4pm on the 28th of June to ensure that got into the queue for the patrol station. This important fact shortened our holiday further, but was also never mentioned in our contract or communication- which we checked. I would like to discuss potential ways for you to remediate all of this, and propose a financial reparation. Most importantly, to avoid this happening in the future. Some of these things could have been dangerous (for example, the dingy motor issue.) (for example, the dingy motor issue.) Please keep this email CONFIDENTIAL from the crew until we depart as I do not want our family to be involved in any negative conversations or fights. If you do not take these complaints seriously, we will go public with them on review sites and social media (we have evidence of most of them.) Best, Mike

Nick

The Skipper was super cool and accommodating. There were no issues and we had tons of fun. Definitely recommend!

Omar

agréable et respectueux

Kashif

Very friendly and cooperative.

Jean-Charles

Mounira et Loïc ont loué mon bateau pour 4 jours, et c’était top ! On a eu une super météo, parfait pour naviguer jusqu’aux Saintes et à Marie-Galante. Tout s’est super bien passé, ils sont sérieux, respectueux et ont rendu le bateau nickel. Je les recommande sans hésiter !

Loïc

RAS. Un groupe super compréhensible car le taud a été abimé la veille et recousu en express cependant pour que tout soit fait au mieux. A la prochaine

Cody

Beautiful boat, impeccable condition and very comfortable. Captain Eduardo is the best Captain that we have had on a charter. Can’t recommend this boat and crew enough. Thank You.

Yoann

Impeccable

VASILEIOS

Perfect time, thank you for the Day 🙏 Happy birthday to your beloved son 🧿

4.9 / 5

15970 avis clients
Les avis sont indispensables tant pour le propriétaire du bateau que pour le locataire. Les avis clients peuvent vous aider à faire le bon choix pour votre prochain voyage avec Scansail. Pour une meilleure vue d'ensemble, les avis les plus récents apparaissent en haut de la première page. Votre location de bateau s'est bien passée ? Vous souhaitez recommander le propriétaire du bateau ? Il vous suffit d'un moment pour partager votre retour d'expérience. Votre feedback sera très utile pour les autres utilisateurs qui sont intéressés à louer un bateau sur Scansail. Les avis des clients vous ont convaincu ? Trouvez le bateau de location qui correspond à votre besoin sur Scansail ou mettez une annonce en ligne pour louer votre bateau.
Fermer